At Sohanjh, we value your trust. Protecting your personal information is our top priority.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the terms described below.
We collect the following types of information to process your orders and improve your shopping experience:
When you place an order or fill out a form, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment gateways)
When you browse our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Time spent on site
Cookies and tracking data
If you contact us via WhatsApp, Instagram, or email, we may store:
Chat history
Support requests
Feedback or reviews
We use your information to ensure a smooth and safe shopping experience:
To process and deliver your orders
To verify your identity and prevent fraud
To contact you regarding order updates
To improve our website’s performance
To personalize your shopping experience
To send promotions, restock alerts, or updates (only with your permission)
We do not sell, trade, or rent your information to any third party.
We use strict security measures to keep your data safe:
Encrypted payment processing
Secure server technology
Limited access to customer information
Regular website and security updates
All online payments are handled through trusted, secure third-party gateways.
We may share your data with trusted service providers, only when necessary:
Courier services to deliver your order
Payment processors to complete secure transactions
Customer support tools (email/WhatsApp systems)
Analytics tools to improve website performance
These providers are required to keep your information secure and confidential.
Our website uses cookies to:
Improve site performance
Save your preferences
Provide a personalized experience
Analyze visitor behavior
You may disable cookies through your browser settings, but some features may stop working.
You have the right to:
Request access to your personal data
Update or correct your information
Request deletion of your data (where applicable)
Opt out of marketing messages anytime
To make a request, contact us at:
support@yourbrand.com
We keep your information only for as long as needed:
For legal and financial records
To complete your orders
To provide customer support
After that, your data is safely archived or deleted.
Our website is not intended for children under 13.
We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
If you have questions about this Privacy Policy or want to request data changes, contact us:
Email: support@yourbrand.com
WhatsApp: +92 XXX XXX XXXX
Instagram: @yourbrand